We'll hear a talk from Chris Risdon and Patrick Quattlebaum, authors of Orchestrating Experiences: Collaborative Design for Complexity.
About Orchestrating Experiences:
Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
Patrick will appear by videoconference.
RSVP ON EVENTBRITE (coming soon)