The Western Addition and Cathedral Hill first opened to development in the 1870s and 80s, quickly filling with the urban middle-class housing of the era. Once a center of Asian-American culture, after the events of World War II, the neighborhood became an African-American enclave. By the 1950s the same housing had been deemed substandard, making the area a prime candidate for urban renewal, leaving many of the African-American residents facing eviction. Please join the DOCOMOMO US Northern California Chapter as we tour Cathedral Hill to discuss some of the history that contributed to a modern design in the heart of a Victorian city.
Join us in hearing from a diverse group of service designers as they share their perspectives on the industry and discuss the tools, methods, and ideas they have developed successfully in their organizations. Each speaker will talk for five to seven minutes.
Speakers will include:
- Pelin Arslan, Design Manager at Autodesk
- Andrea Fineman, Service Designer at Adaptive Path at Capital One
- Shahrzad Samadzadeh, Lead Product Designer at Salesforce
- Evi Hui, Product Designer at Uber
- Dan Shilov, Senior Interaction Designer at Augmedix
- Dana Ragouzeos, Design Strategy Lead for design and discovery at UCSF
Gassia Salibian, Principal at Future-Proof Consulting, will be the host and MC for the event.
6:00–6:30 p.m.: refreshments and mingling
6:30–7:30 p.m.: lightning talks
7:30-8:00 p.m.: more refreshments and mingling
Join AdaptivePath.org for an evening of lightning talks about design for social impact. We've invited five people who are using the power of design to make a positive impact on our world and our region. Come learn about our speakers' work with non-profits, government agencies, and industry to serve vulnerable populations and foster a more inclusive world.
6:00 p.m. - drinks and mingling
6:30 p.m. - talks
+ Minnie Bredouw, Senior Creative Lead at IDEO
+ Jenny Kempson, Designer at AdaptivePath.org and author of the upcoming book, Seattleness: A Cultural Atlas
+ Cori Schauer, Senior Advisor at City & County of San Francisco Department of Public Health and FUSE Fellow
+ Armand Carr, founder of All Tied Up (www.alltied.org)
and more to come...
Service design in the U.S. is trending in-house. The first national Service Design Network conference will focus on how service design is evolving as an internal discipline within organizations of all types and sizes. Talks and workshops have been closely curated to illustrate many critical aspects of growing service design both within internal teams and external consulting. We believe our program will help established organizations, start-ups and entrepreneurs alike understand how service design can help them to serve their people better.
Our conference featured a curated set of stories and lessons learned from the people that are shaping and evolving the way organizations are practicing service design in the U.S. market.
Adaptive Path Dot Org is bringing together designers from many disciplines whose work has a positive social impact on our communities. Come get inspired by lightning talks demonstrating how designers are effecting positive change!
- De Nichols, Director and Principle Designer for Civic Creatives, a social design organization focused on community-driven civic solutions
- Purvi Shah, Executive Director of Kids and Art, an organization that brings art to children with cancer
- Maurice Woods, Executive Director of Inneract Project, an organization that brings design education to underserved youths
- Mark Linton, Principal, The Raben Group and former Executive Director of the White House Council on Strong Cities, Strong Communities
- Carrie Bishop, service designer and Chief Digital Officer for the City of San Francisco
Host and MC: Andrea Fineman, service designer at Adaptive Path at Capital One
Highly regulated industries can be difficult to design for. Regulations exist to protect business and consumers; how can service designers work with legal experts to empower customers and employees without unintended consequences?
The San Francisco chapter of the Service Design Network presents a panel discussion with designers and legal compliance experts representing companies in the personal finance, healthcare, and other highly regulated industries. Come hear how these designers and compliance experts have worked together to design for interactions while being mindful of the rules and regulations that pervade service design work in these industries!
- Shauna Kashyap - Managing Council, Collective Health
- Izac Ross - Design Lead, Collective Health
- Jessica Striebich, Service Design Lead, Adaptive Path
- Vicky Gravett, Principal Project Manager, Compliance, Capital One
- Andrea Fineman, moderator